Shipping Policy


Villegas Furniture

Shipping Policy

Clear information about processing, shipping costs, transit times, tracking, and estimated delivery.

Last Updated: September 19, 2026

Destination

United States only

Processing

1–3 business days

Transit

4–6 business days

Estimated Total

5–9 business days

01

Shipping Overview

Villegas Furniture ships orders within the United States only. This policy explains our processing times, shipping costs, transit times, and estimated delivery timeframe.

02

Processing and Handling Time

Orders are processed within 1–3 business days. Business days are Monday through Friday, excluding applicable public holidays.

Orders placed after the daily 2:00 PM CT cutoff may be processed on the next business day.

03

Shipping Destination

We currently ship to addresses within the United States only.

Shipping Zone United States domestic shipping
04

Shipping Costs

  • $12 shipping for orders below $49.
  • $20 shipping for orders of $49 or more.

Applicable shipping charges are shown during checkout before the order is completed.

05

Transit Time

After an order has been handed to the carrier, estimated transit time is 4–6 business days.

06

Estimated Total Delivery Time

The estimated total delivery timeframe is 5–9 business days, including processing and transit time.

Delivery estimates are provided for planning purposes and may vary due to circumstances outside our control.

07

Order Tracking

Where tracking information is available, it will be provided after the order has shipped. Tracking updates may take some time to appear after carrier handoff.

Customers may also use our Track Your Order page.

Track Your Order →
08

Shipping Delays

Delivery may take longer than estimated because of carrier delays, severe weather, public holidays, high shipping volumes, incorrect or incomplete addresses, or other circumstances outside our control.

If an order has not arrived within the expected timeframe, please review the tracking information and contact customer support for assistance.

09

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Contact customer support as soon as possible if an address needs to be changed. Changes cannot be guaranteed after an order enters processing or has shipped.

10

Lost or Marked-Delivered Packages

If tracking shows that a package was delivered but you cannot locate it, check the delivery area and with household members, neighbors, or the carrier where appropriate.

If it remains missing, contact customer support so the matter can be reviewed.

11

Damaged or Incorrect Orders

If an order arrives damaged or contains an incorrect item, contact customer support with the relevant order information and details of the issue so it can be reviewed and assistance can be provided.

12

Split Shipments

An order may, when necessary, arrive in more than one shipment. Tracking information may be provided separately for each shipment.

13

Order Changes and Cancellations

Contact customer support as soon as possible if you need to request an order change or cancellation.

Requests cannot be guaranteed once an order has entered processing or shipped.

14

Important Delivery Information

Processing Time 1–3 business days
Order Cutoff 2:00 PM CT
Transit Time 4–6 business days
Estimated Total Delivery 5–9 business days
Business Days Monday through Friday, excluding applicable public holidays
Shipping Destination United States only
Shipping Zone U.S. domestic shipping
Business Location Chicago, Illinois
Business Time Zone Central Time (CT)
15

Contact and Order Assistance

For questions about shipping, tracking, delivery status, damaged or incorrect orders, or other order-related concerns, please contact Villegas Furniture through the contact information below or through our website.

Business Address 4936 S Ashland Ave,
Chicago, IL 60609, USA
Business Hours Mon: 10:00 AM – 7:00 PM CT
Tue: 10:00 AM – 7:00 PM CT
Wed: 10:00 AM – 7:00 PM CT
Thu: 10:00 AM – 7:00 PM CT
Fri: 10:00 AM – 7:00 PM CT

Contact Us: https://villegasfurniture.store/pages/contact-us